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Kcal Crash
Support
Kcal Crash Support
Help for one-day calorie tracking, quick logging, barcode scan, presets, Balance Run, Arcade Crash, and Apple Health context.
Before you email
A few details help us answer faster.
Short, specific notes are easiest to investigate. Include only the details needed to understand the issue.
Device
Add the basics
Include your device model, iOS or iPadOS version, and Kcal Crash app version if you know it.App area
Name the part of the app
Mention whether the issue involves the timeline, logging, barcode scan, presets, Balance Run, Arcade Crash, Apple Health, or App Store purchase/download.Screenshots
Attach only after email opens
The support builder prepares an email. If screenshots would help, attach them in your email app after it opens.Privacy
Keep sensitive details out
Do not include passwords, payment details, private health details beyond what is needed, or sensitive screenshots.Health and barcode
Give useful context
For Apple Health, mention whether access is connected. For barcode scan, mention whether camera access is allowed and whether the product was found.Contact support
Build a support email
Create a structured note for the studio. The website does not send or store this form; your email app sends the message.
If the builder is unavailable, email dev@hazybyte.studio.
Do not include passwords, payment details, private source code, private diffs, full folder listings, or sensitive file paths. Attach screenshots only after your email app opens.