Context
DiffDraft
Support
DiffDraft Support
Help for Source Shelf, Compose Draft, row-aware editing, save slots, snapshots, provenance, and plain-text export.
Before you email
A short checklist helps support answer faster.
Keep private text out of the message unless support asks later. Describe the workflow area and what happened.
Mac
Include version details if known.
Include your macOS version, DiffDraft build if known, and whether the text came from pasted text or plain-text files.Privacy
Use sanitized examples.
Do not include private contracts, prompts, source text, client names, secrets, API keys, credentials, or full sensitive file paths in the first email.Export
Describe the expected final text.
For copy/save/export issues, say whether you expected clean Compose Draft text, a saved plain-text file, or a session package with embedded source snapshots.Contact
Contact DiffDraft support
The support email builder opens your email app with a structured draft. The website does not send or store the message.
Contact support
Build a support email
Create a structured note for the studio. The website does not send or store this form; your email app sends the message.
If the builder is unavailable, email dev@hazybyte.studio.
Do not include passwords, payment details, private source code, private diffs, full folder listings, or sensitive file paths. Attach screenshots only after your email app opens.